Legal Stuff

At Eugene Hosting we pay close attention to the latest developments in Internet Law and make sure that all of our operations run in concordance with those laws. Please peruse these documents, and if you have any questions don't hesitate to ask for clarification.


Uniform Domain-Name Dispute-Resolution Policy

Acceptable Usage Policy

Eugene Hosting
Shared Web Hosting Service

Eugene Hosting is dedicated to providing an all-round top quality service. The terms and conditions which follow are necessary to ensure that we may continue to provide the best possible service to all of our customers whilst at the same time satisfying our legal and ethical responsibilities.

Failure to follow any term or condition will be grounds for immediate account deactivation without notice. Eugene Hosting will be the sole arbiter as to what constitutes a violation of any of these provisions.

Activity which results in the suspension or deactivation of an account will result in a forfeiture of all fees paid. Complaints made regarding abuses of an account will be investigated and if found guilty will be grounds for immediate suspension.

To report suspected abuses or any violations of these policies, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Illegal Usage

Eugene Hosting servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to: copyrighted material, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or links: Pirated software, Hackers programs or archives, Warez sites, and IRC bots. The subscriber to Eugene Hosting service agrees to indemnify and hold harmless Eugene Hosting from any claims resulting from the use of the service that damages the subscriber or any other party.

Eugene Hosting will be the sole arbiter as to what constitutes a violation of this provision.

 

Security

Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples include, but are not limited to the following: Unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

 

Server Resource

Any website that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given an option of either paying extra (which depends on the resource needed) or reducing the resource used to an acceptable level. Eugene Hosting shall be the sole arbiter of what is considered to be a high server usage level.

Any hosting account deemed to be adversely affecting the server performance or the network integrity will be shut down without prior notice.

 

Chat Rooms

Eugene Hosting does not allow clients to install their own chat rooms. Chat rooms tend to be large system hogs and we cannot permit it as an account option. Eugene Hosting does provide a choice of Java chatrooms which should meet most users' needs and run without hindering the performance of the machine of our servers.

 

Background Running Programs

Eugene Hosting does not allow background Daemons such as IRC bots; eggdrop; BitchX; XiRCON; and any other program that interferes with normal server operation.

 

Backups

Eugene Hosting performs weekly backups on all servers to ensure critical files are never lost. However Eugene Hosting is NOT responsible for lost data, time, income or any other resource due to faulty backups or non-existent backups.

 

Client Responsibility

The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for securing their username/password. The client assumes responsibility for all material on their site that may be put on by a third party (such as the usage of Free For All links pages). Use of Eugene Hosting's service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the web space by the client. The following examples are offered: Web Publishing: requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound, image mapping, etc. FrontPage web publishing: knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability. CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, CShell scripts, permissions, etc. Mail: a use of mail clients to receive and send mail, etc. The client agrees that he or she has the necessary knowledge to create and maintain their web space. Client agrees that it is not the responsibility of Eugene Hosting to provide this knowledge or support outside matter specific to Eugene Hosting servers.

 

UCE (Unsolicited Commerce Email) - SPAM

Spamming, or the sending of mass unsolicited email, from or through a Eugene Hosting server or using an email address that is maintained on a Eugene Hosting machine is STRICTLY prohibited. Eugene Hosting will be the sole arbiter as to what constitutes a violation of this provision. If you engage in any of the foregoing activities using the service of another ISP or IPP, but channeling activities through a Eugene Hosting server as a maildrop for responses, you are in violation. Violators will be assessed a minimum of $200.00 fine and will face an immediate suspension. We also reserve the right to delete, at any time, any directories or files that might harm our servers or have our servers, mail or otherwise, blocked by SpamCop or any other spam scripts out there.

 

Server Abuse

Any attempts to undermine or cause harm to a Eugene Hosting server or customer of Eugene Hosting is strictly prohibited.
Any sub-networks of Eugene Hosting and dedicated servers must adhere to the above policies. The failure to meet or follow any of the above guidelines are grounds for account deactivation. We reserve the right to remove any account without prior notice.

 

Software Distribution

Eugene Hosting.com's shared, and reseller Web Hosting accounts can be used for the purposes of distributing software and multimedia products.

Multimedia Files

Multimedia files are defined as any graphics, audio, music, and video files are okay to use on our servers.

 

Actions Taken by Eugene Hosting

The failure by a customer to meet or follow any of the above policies/terms is grounds for account deactivation. Eugene Hosting will be the sole arbiter as to what constitutes a violation of the AUP. Eugene Hosting reserves the right to remove any account without prior notice.

When Eugene Hosting becomes aware of an alleged violation of its AUP, Eugene Hosting will initiate an investigation. During the investigation, Eugene Hosting may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, Eugene Hosting may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, Eugene Hosting will notify the appropriate law enforcement authorities of such violation.

Eugene Hosting does not issue credits for outages incurred through service disablement resulting from AUP violations.

Eugene Hosting customers agree to indemnify and hold harmless Eugene Hosting from any claims resulting from the use of our services that damages them or any other party. The Eugene Hosting service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. Eugene Hosting expressly disclaims any representation or warranty that the Eugene Hosting service will be error-free, secure or uninterrupted. No oral advice or written information given by Eugene Hosting, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. Eugene Hosting and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.

 

Modification

Eugene Hosting reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

 

Refusal Of Service

We reserve the right to refuse, cancel, or suspend service at our sole discretion. Upon doing so, no refunds will be given.

We reserve the right to delete files, delete directories that we believe is harming our servers reputation, like email spamming. Spamcop blocks email from our server's IP address for 16 or so hours. If you get us on their (Spamcob) list, your account or files will be deleted without warning.

Domain names that are registered through Eugene Hosting are final and no refunds are given for correct or incorrect spelling of those domain names submitted to Eugene Hosting.