30-Day Money Back Guarantee
Try us out risk free!
Eugene Hosting guarantees you the highest quality web hosting, or it's free.
We are so confident in the quality of our service that we offer a 30-day money back guarantee. If for any reason you are not satisfied with any portion of our service within the first 30 days, we'll refund your money immediately -- no questions asked!
Any refunds requested after the first 30 days of hosting will be addressed at our sole discretion.
1. Domain Name Registration
Once processed, domain name registrations, domain name transfers, private registration, and renewals of these services are non-refundable and non-changeable. As spelling changes to domain names are not possible after a domain registration request is submitted, customers should verify correct spelling before registering a domain name.
2. Domain Name Renewals
Domain Names are renewed 30 days prior to their expiration. Charges associated with the renewal cannot be refunded. To prevent renewal of an unwanted domain, customers must notify Eugene Hosting via our Support system by opening a ticket and requesting cancellation of the domain.
3. SSL Certificates
SSL Certificates are non-refundable and non-changeable. As changes to the FQDN (fully-qualified domain name) associated with the SSL certificate are not possible after the certificate is issued, customers should verify correct spelling before ordering the certificate.
4. SSL Certificate Renewals
SSL Certificates are automatically renewed by Eugene Hosting staff. Once a certificate has been renewed, charges associated with the renewal cannot be refunded. To prevent future renewals of an unwanted SSL certificate, customers must notify Eugene Hosting via our Support system by opening a ticket and requesting cancellation of future renewals.