Our staff, like our hosting services, are first-rate: responsive, reliable, exceptional performers. With customers from all over the world, we have learned that this is the key to satisfying our clients' needs. What other company boasts a customer support response time of under 10 minutes in some cases? We respond to many inquiries in 30 minutes to 2 hours, and almost all are answered within a day. Our support combined with the extensive list of available features make Eugene Hosting one of the best hosts around. Don't see a feature you need? Contact us and we'll see about setting it up... don't pass up our services! Our Sales department isn't an automated response system -- we're available to personally respond to any inquiries you make.